Open to opportunities

Chaima Mahwechi

@chaimamahwechi

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Marketing graduate and project coordinator with strong communication skills.

Tunisia

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What I'm looking for

I am looking for a dynamic role that values communication and project management, offering opportunities for growth and collaboration.

I am a marketing graduate with over a year of experience in project coordination and two years in customer support and sales. My background has equipped me with exceptional communication and interpersonal skills, allowing me to effectively manage projects and client relationships. I pride myself on my ability to multitask and stay organized, ensuring that I meet deadlines while maintaining a high level of attention to detail.

In my current role as a Project Coordinator at Global Corporation, I orchestrate end-to-end project execution, aligning client needs with deliverables and managing timelines. I have successfully managed supplier relationships, negotiated favorable terms, and maintained high-quality standards across projects. My previous experience as a Customer Care Representative at Vista honed my problem-solving skills, where I achieved a 90% first contact resolution rate, significantly enhancing customer satisfaction.

Experience

Work history, roles, and key accomplishments

Current

Project Coordinator

Current

Global Coorporation

Feb 2024 - Present (1 year 3 months)

Orchestrated end-to-end project execution, aligning client needs with deliverables, managing timelines, and ensuring smooth project flow from start to finish. Managed supplier relationships by researching and selecting the best vendors, negotiating favorable terms, and maintaining high-quality standards across projects.

Project Management Trello Negotiation Logistics

Customer Care Representative

Vista

Jan 2023 - Dec 2024 (1 year 11 months)

Efficiently managed a high volume of customer inquiries and administrative tasks on a daily basis, consistently meeting response deadlines while maintaining quality service. Resolved complex client issues with a 90% first contact resolution rate, which improved customer experience and satisfaction.

Customer Service Communication

Sales Assistant

National Pen

Jul 2022 - Jan 2023 (6 months)

Consistently exceeded monthly sales targets by 15%, driving revenue growth and contributing to the achievement of team goals. Successfully managed and built strong customer relationships, leading to an increase in repeat customer purchases.

Sales Upselling Prospecting

Education

Degrees, certifications, and relevant coursework

ESCT University of Business

Bachelor in Marketing and Communication, Marketing and Communication

Studied core principles of marketing and communication, including strategic planning, consumer behavior, and digital media. Developed skills in market analysis and campaign development.