At Insumos Servicomp, I handled online sales and logistics, supporting customers from presale through after-sales service and coordinating solutions for inquiries, claims, and delivery issues.
I updated and monitored more than 600 SKUs on Mercado Libre, managed orders in Tango, and coordinated shipments, branch pickups, and delivery follow-up.
At Netkel para Mercado Libre, I analyzed seller and brand requests and worked on product catalog pages, correcting inconsistencies and reviewing product information. I also prepared quality reports and used AI in e-commerce work.
As a manual QA tester at Utest, I planned and executed website tests, documented results, and reported defects in Mantis. My other experience includes e-commerce at Elástica, writing for INJUVE and Homify, and customer-facing retail roles.

