Fede Cruz

I’m a senior e-commerce operations specialist, currently enhancing order processing and resolution at Rebag by supervising the entire order lifecycle—from placement to dispute resolution. I focus on improving existing workflows to streamline order processing and minimize fulfillment delays, while maintaining marketplace integrations and ensuring listing accuracy. I also bring a strong analytical mindset to performance tracking, process optimization as well as fraud prevention.

Before Rebag, I worked in Marketing Operations and as a Validation Analyst, where I supported data-driven decision-making through Hub Spot workflow/form automation, data integrity, client profiling strategies, and validation of potential client lists from web scraping. My experience spans marketing operations, real estate marketing analytics, and content selection/editorial work, giving me a practical, cross-functional perspective on operational excellence.