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Romi Capomasi

@romicapo

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E-commerce & operations specialist with 5+ years building stores, logistics, and customer journeys.

Argentina

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What I'm looking for

I’m looking for a remote role where I can own end-to-end e-commerce operations—TiendaNube store management, logistics coordination, and omnichannel customer care—while also contributing content and social strategy to improve engagement and conversions.

I’m an E-commerce and Operations Specialist with 5+ years managing online stores, streamlining workflows, and leading cross-functional teams. I combine operational rigor with a creative eye for content and social media strategy.

I’m a proven TiendaNube specialist, handling end-to-end store management including product uploads, SEO copywriting, dynamic inventory control, and catalog upkeep. I also manage logistics coordination—delivery tracking, invoicing, payments, shipment tracking, and incident resolution.

On the customer side, I deliver strong B2B/B2C service across omnichannel touchpoints (email, Instagram, and phone), including after-sales support and loyalty management. I maintain clean internal processes through document organization, compliance, and weekly management reporting.

Beyond operations, I build performance-focused content strategies for Instagram and Pinterest, using Adobe Express and Canva for visual asset production and editorial calendar planning. I’ve even built my personal brand, “analog chaos,” as a live portfolio for design and social media management services.

Experience

Work history, roles, and key accomplishments

Current

Content & Social Media Coord

Current

Freelance

Jun 2024 - Present (2 years)

Designed and executed Instagram and Pinterest content strategies focused on brand aesthetics and engagement and conversion metrics. Produced visual assets with Adobe Express and Canva, maintained an editorial calendar, and reported performance; built a personal portfolio brand (analog chaos).

Content & Design Adobe Express Canva Social Media Analytics performance reporting

Current

Operations Coordinator

Current

Interconnect SA

Jan 2023 - Present (3 years 5 months)

Coordinated cross-department operations and administrative workflows to streamline internal processes. Managed delivery tracking, document organization, vendor relationships, incident resolution, and weekly management reports.

Coordination Document Management Vendor Management Incident Management

E-commerce Manager

Cachita Deco

Jul 2022 - Dec 2022 (5 months)

Managed the end-to-end TiendaNube store, including product uploads, SEO-focused description copywriting, and dynamic inventory control. Coordinated logistics from vendor relations to invoicing, payments, shipment tracking, and omnichannel customer service across email, Instagram, and phone.

TiendaNube Product Catalog Management SEO Copywriting Inventory Control Logistics Coordination Invoicing Shipment Tracking Tienda Nube

Wholesale E-commerce Executive

Munah Cosmética

Sep 2021 - Jun 2022 (9 months)

Handled end-to-end B2B order processing and logistics tracking for nationwide deliveries, maintaining updated customer databases and product catalogs. Coordinated direct client communication to support loyalty management and order status tracking.

B2B Account Management Order Processing Nationwide Delivery Coordination Customer Management Client Communication Loyalty Management

Sales Operations Coordinator

Vizion Group

Sep 2020 - Aug 2021 (11 months)

Supported contract administration and created training materials for Call Center sales teams. Provided operational support to the commercial team and coordinated regional representative activities.

Contract Administration Call Center Support Sales Operations Operational Support Regional Coordination Team Coordination Documentation

Project Coordinator (Patagonia)

Secretariat of Modernization

May 2016 - Nov 2019 (3 years 6 months)

Tracked administrative progress for public modernization projects and coordinated with local field teams across the Patagonia region. Collected data, prepared implementation progress reports, and monitored milestone delivery for senior authorities.

Project Coordination Administrative Tracking Progress Reports Data Collection