Open to opportunities

CC Pedersen

@ccpedersen

Message

Executive administrator and tech-savvy operations leader.

United States

Message

What I'm looking for

I seek a role where I can lead operations and tech implementations, support senior leaders, and drive process and productivity improvements in a collaborative, growth-oriented organization.

I am a multifaceted executive administrator and operations leader with 20+ years supporting C-level executives, startups, and enterprise teams, known for delivering operational efficiency, technology rollouts, and high-touch executive support.

I have led major CRM and enterprise platform implementations (including Microsoft Dynamics), rebuilt multi-million dollar technology infrastructures, and managed up to seven C-level executives simultaneously while improving team productivity and reducing errors through process and automation.

I bring a results-driven, integrity-focused approach to every engagement, with strengths in project delegation, SOP development, training, compliance, and cross-functional rollout management that consistently accelerate onboarding and business outcomes.

Experience

Work history, roles, and key accomplishments

Executive Administrator / Operations Lead

JK Consultants

Led strategic planning, talent onboarding, and operational rollouts for a national retained recruiting firm, introducing automations and EOS-related workflows to improve project delivery and support multiple C-level leaders concurrently.

Operations Leadership Recruiting Operations Onboarding Workflow Automation Project Management CRM

Principal Executive Administrator

IYB Industries LLC

Managed executive support and growth operations for multiple client companies, supporting up to seven C-level executives and leading technology, operations, and consulting projects that generated multi‑million dollar referral-based relationships.

Executive Support Operations Management Project Management Client Relations CRM Training Process Improvement

ER Operations Support Specialist

EmCare

Supported core operations for a national emergency room management company by coordinating schedules, reporting, executive communications, and implementing process improvements to enhance scheduling and compliance across multi-site ER environments.

Healthcare Operations Scheduling & Compliance Reporting Process Improvement Executive Communication Project Support

Executive Assistant & Tech Implementation Lead

Ideal Protein

Evaluated, selected, budgeted, and led Microsoft Dynamics CRM deployment and customization for corporate and clinic operations and delivered global CEO sales presentations and major events, sustaining system adoption for years after departure.

Microsoft Dynamics CRM Change Management Event Coordination Executive Support Training Budgeting

District Rollout Coordinator

Kroger / City Market Pharmacy

Led statewide pharmacy technology infrastructure rebuilds and $10M capital projects including hardware upgrades, compliance, staff training, go-live support, and post-launch troubleshooting for multi-site pharmacy modernization.

Project Coordination & Compliance Staff Training Go Live Support Troubleshooting Workflow Automation