catleya atun

I’m a Virtual Administrative Support professional focused on organization, accuracy, and reliable day-to-day support. I help businesses manage daily operations by streamlining tasks, improving workflow, and maintaining clear, professional communication.

In my role with Assisted Business Solutions (ABS), I reviewed and verified documents for accuracy and compliance, ensuring details are correct and accountable. I also prepared and delivered timely follow-up communications so clients can stay focused on what matters most.

Previously, as a Collections Specialist at CBE Company, I managed third-party debt collection for mobile, internet, and cable accounts, handling customer disputes with tact and solutions-oriented communication. I provided tailored payment options while supporting regulatory compliance and effective resolution.

I also built experience in collections through TATA Consultancy and Allsec, where I handled data entry and record keeping, reviewed account documentation, and supported borrowers through mortgage debt collection. Alongside this, I hold a Bachelor of Science in Accountancy, which strengthens how I approach accuracy, accountability, and customer trust.