Cathy Luk
@cathyluk
Project manager and operations leader driving process improvement.
CanadaWhat I'm looking for
I am a project manager and operations leader with over 20 years of experience driving projects in tech, digital media, and nonprofit sectors. I deliver results on time and on budget by optimizing workflows, mentoring teams, and maintaining strong stakeholder relationships.
My recent work includes leading international creative-technology projects and streamlining project processes to save 25% in resource time within a quarter; I also recruit and develop project coordinators, design recognition programs, and create lessons-learned systems to foster continuous improvement.
Experience
Work history, roles, and key accomplishments
Head of Project Coordinator
ngx Interactive
Feb 2022 - Nov 2025 (3 years 9 months)
Led execution of international creative tech projects (interactive exhibits, films, immersive experiences) and optimized PM processes to save 25% in resource time within a quarter while mentoring six junior staff and improving team performance.
Project Coordinator
ngx Interactive
Feb 2022 - Nov 2022 (9 months)
Coordinated project documentation, subcontractor contracts, asset tracking and task scheduling in Wrike to ensure deadlines and quality standards were met across multiple projects.
Development Coordinator
Greater Vancouver Food Bank
Feb 2019 - Jul 2020 (1 year 5 months)
Managed social media and web redesign that increased follower count and web traffic by 50% in six months and developed multimedia campaigns to strengthen donor relations and fundraising.
Sales Support Coordinator
Danica Imports Ltd.
Jan 2014 - Dec 2018 (4 years 11 months)
Managed logistics for trade shows, coordinated with 80+ sales representatives, and authored a comprehensive training manual to improve operational efficiency and knowledge sharing.
Education
Degrees, certifications, and relevant coursework
RED Academy
Certificate, Digital Marketing
2019 - 2019
Completed a Digital Marketing Certificate program focused on digital marketing tools and strategies in 2019.
British Columbia Institute of Technology
Certificate, Project Management
2014 - 2014
Completed Project Management coursework at the British Columbia Institute of Technology in 2014.
Vancouver Community College
Certificate, Event Planning & Management
2012 - 2012
Completed Event Planning & Management studies at Vancouver Community College in 2012.
Availability
Location
CanadaAuthorized to work in
Social media
Job categories
Skills
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