Open to opportunities

Catherine Thompson

@catherinethompson

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Detail-oriented account manager with expertise in international project management.

United States

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What I'm looking for

I am looking for a role that fosters collaboration, innovation, and growth opportunities.

I am a highly organized and detail-focused Team Lead with extensive experience in account and project management. My career has been dedicated to managing customer needs with precision and implementing procedures that enhance efficiency and productivity. I have a proven track record of success in managing international accounts across various industries, including contract manufacturing, logistics, and exports.

In my most recent role as Team Leader in International Account Management at FridaBaby, I successfully coordinated cross-functional teams to achieve clear project goals. I took the initiative to create processes that fostered cohesive communication and ownership of deliverables, ensuring that projects were completed on time and within budget. My leadership skills have been instrumental in training and encouraging team members to develop new skills, which has significantly contributed to our overall success.

Throughout my career, I have demonstrated strong analytical and financial skills, allowing me to manage complex projects from ideation to completion. I thrive in dynamic environments where I can leverage my problem-solving abilities to find innovative solutions. I am passionate about delivering the highest quality results and continuously seek opportunities for improvement in all aspects of my work.

Experience

Work history, roles, and key accomplishments

Team Leader - International Account Management

FRIDABABY

Jan 2021 - Present (4 years 5 months)

Communicated and coordinated cross-functionally with various departments to ensure a clear vision and successful implementation of goals. Managed, trained, and encouraged team members to develop new skills, while also assisting in the onboarding of new international accounts.

Team Leadership Onboarding EDI Process Improvement Order Management Export Coordination

International / Contract Manufacturing Account Project Manager

NUTRANEXT, (A CLOROX SUBSIDIARY)

Jan 2017 - Present (8 years 5 months)

Managed customer needs including order initiation, logistics, export requirements, and new product introductions. Collaborated with plant production and warehouse operations to meet production and delivery deadlines.

Customer Relationship Management Logistics Project Management

E-commerce Specialist/Sales Planning Analyst

NUTRANEXT, (A CLOROX SUBSIDIARY)

Jan 2017 - Present (8 years 5 months)

Created and updated accurate reports for sales, demand planning, and project teams to support information flow and production decisions. Assisted in developing and implementing online sales strategies and special pricing strategies.

Sales Planning Pricing Strategy Data Reporting MAP Policy Enforcement Reseller Agreement Compliance TrackStreet TriGuardian

Export Order Management Specialist

W.R. Grace

Jan 2013 - Present (12 years 5 months)

Managed over 50 accounts in Latin America, Asia, and Saudi Arabia markets. Handled customer needs including order initiation, inventory planning, logistics, and export requirements.

Account Management Logistics Customs

Export Order Management Specialist

CARGILL

Jan 2010 - Present (15 years 5 months)

Managed contracted protein usage for major cruise lines and resolved billing and collection disputes. Assisted in the implementation and training of SAP, becoming a Super User.

Contract Management Billing Disputes SAP Customer Relationship Management

Education

Degrees, certifications, and relevant coursework

Florida International University

Bachelor of Arts, Finance

Obtained a Bachelor of Arts degree specializing in finance. Developed strong analytical and financial skills, including investment analysis and financial management.

Florida International University

Bachelor of Arts, Accounting

Completed a Bachelor of Arts degree with a focus on accounting principles and practices. Gained expertise in financial reporting, auditing, and tax regulations.