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@catherinethompson
Detail-oriented account manager with expertise in international project management.
I am a highly organized and detail-focused Team Lead with extensive experience in account and project management. My career has been dedicated to managing customer needs with precision and implementing procedures that enhance efficiency and productivity. I have a proven track record of success in managing international accounts across various industries, including contract manufacturing, logistics, and exports.
In my most recent role as Team Leader in International Account Management at FridaBaby, I successfully coordinated cross-functional teams to achieve clear project goals. I took the initiative to create processes that fostered cohesive communication and ownership of deliverables, ensuring that projects were completed on time and within budget. My leadership skills have been instrumental in training and encouraging team members to develop new skills, which has significantly contributed to our overall success.
Throughout my career, I have demonstrated strong analytical and financial skills, allowing me to manage complex projects from ideation to completion. I thrive in dynamic environments where I can leverage my problem-solving abilities to find innovative solutions. I am passionate about delivering the highest quality results and continuously seek opportunities for improvement in all aspects of my work.
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Work history, roles, and key accomplishments
FRIDABABY
Jan 2021 - Present (4 years 10 months)
Communicated and coordinated cross-functionally with various departments to ensure a clear vision and successful implementation of goals. Managed, trained, and encouraged team members to develop new skills, while also assisting in the onboarding of new international accounts.
NUTRANEXT, (A CLOROX SUBSIDIARY)
Jan 2017 - Present (8 years 10 months)
Managed customer needs including order initiation, logistics, export requirements, and new product introductions. Collaborated with plant production and warehouse operations to meet production and delivery deadlines.
NUTRANEXT, (A CLOROX SUBSIDIARY)
Jan 2017 - Present (8 years 10 months)
Created and updated accurate reports for sales, demand planning, and project teams to support information flow and production decisions. Assisted in developing and implementing online sales strategies and special pricing strategies.
W.R. Grace
Jan 2013 - Present (12 years 10 months)
Managed over 50 accounts in Latin America, Asia, and Saudi Arabia markets. Handled customer needs including order initiation, inventory planning, logistics, and export requirements.
CARGILL
Jan 2010 - Present (15 years 10 months)
Managed contracted protein usage for major cruise lines and resolved billing and collection disputes. Assisted in the implementation and training of SAP, becoming a Super User.
Degrees, certifications, and relevant coursework
Bachelor of Arts, Finance
Obtained a Bachelor of Arts degree specializing in finance. Developed strong analytical and financial skills, including investment analysis and financial management.
Bachelor of Arts, Accounting
Completed a Bachelor of Arts degree with a focus on accounting principles and practices. Gained expertise in financial reporting, auditing, and tax regulations.
Software and tools used professionally
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