Catherine Nkatha

Advise clients, process and issue insurance policies, market agency services, and follow up on insurance claims to ensure timely resolution and client satisfaction.

Managed front-desk operations, maintained confidential records, operated office equipment, and performed accurate data entry and reporting to support daily office functions.

Managed financial transactions and petty cash, maintained student and school financial records, and prepared and distributed official school documents and exams.

Handled fee collection with the bursar, managed admissions and document processing, supported exam preparation, and provided frontline support to parents and staff.

Maintained payment records, prepared financial summaries, managed petty cash, and processed school administrative documents to ensure accurate financial reporting.

Managed depot logistics and prepared daily sales reports to support inventory control and sales tracking operations.

Issued and followed up on client loans, conducted field marketing and debt recovery to maintain portfolio performance and client engagement.

Managed financial transactions, typed official documents, and supported school administrative and accounting tasks to maintain operational records.

Performed typing, records management, and general clerical duties while assisting with public service delivery and constituent support.

Supported HR clerical tasks, typed payrolls, and managed the switchboard during internship to assist departmental administrative functions.

Completed the Introducing Generative AI with AWS certificate through Udacity in July 2025.

Completed a Diploma in Business Administration at Kampala University from 2009 to 2011.