Open to opportunities

JEREMIAH KOECH

@jeremiahkoech

Message

Detail-oriented administrative assistant with strong organizational skills.

Kenya

Message

What I'm looking for

I am looking for a role that allows me to utilize my organizational skills and contribute to a dynamic team.

I am an experienced Administrative Virtual Assistant with a proven track record of providing exceptional support to biosafety researchers and small businesses. My expertise lies in managing virtual meetings, maintaining calendars, and ensuring effective communication. I excel at data entry, document preparation, and organizing digital files, which has significantly improved productivity for my clients.

In my previous roles as an Administrative Assistant at Chebirir Comprehensive School and Kagaki School, I successfully assisted in various administrative tasks, including registration for national assessments, organizing virtual classes, and managing office operations. My strong customer service skills have enabled me to address client inquiries effectively, ensuring satisfaction and fostering positive relationships.

Experience

Work history, roles, and key accomplishments

Customer Service Representative

Kagaki School

Handled customer inquiries, providing solutions and support for various needs. Managed orders and processed transactions using CRM and order management systems. Maintained accurate records of customer interactions and feedback for quality assurance.

Customer Service CRM Software Order Processing Transaction Management System Customer Support Communication Data Entry

Administrative Virtual Assistant

Self Employed

Provided virtual administrative support to biosafety researchers and small businesses. Managed virtual meetings, ensuring timely responses and professional communication. Maintained and updated calendars, scheduled meetings, and performed data entry.

Calendar Management Data Entry Google Suite Time Management

Administrative Assistant

Chebirir Comprehensive School

Assisted in the registration of learners for national assessments and updated teacher performance for appraisal. Uploaded assessment outcomes into the examining body's management system. Organized and coordinated virtual classes, and managed important school data and information.

Data Entry Document Management Records Management Virtual Class Coordination Microsoft Office Suite Communication Organizational Skills

Administrative Assistant

Kagaki School

Organized office operations and procedures to ensure efficiency and managed scheduling, reports, and documentation. Provided customer service through various channels, addressing client concerns and inquiries. Coordinated meetings, conferences, and travel arrangements, while maintaining client databases and managing fleet operations.

Office Management Scheduling Customer Service Database Management Fleet Management Meeting Management

Education

Degrees, certifications, and relevant coursework

Mount Kenya University

Bachelor of Education Arts, Education

Obtained a Bachelor’s Degree in Education from Mount Kenya University. This program focused on equipping students with comprehensive knowledge and skills in various educational disciplines.

Machakos Teachers Training College

Diploma in Education, Education

Completed a Diploma in Education at Machakos Teachers Training College. The curriculum provided foundational training in teaching methodologies and educational practices.