At ARDE BTA, I participate in cultural, heritage, and tourism initiatives in central localities. My tourism training includes designing and developing tourism products through strategic planning, with cultural, social, and environmental perspectives.
At HY CITE S.A, I analyze customer refund cases, upload data for banks, review customer payments in Latin America and the U.S., and manage chargeback cases for U.S. customers. Previously, at DORADO EXPERIENCES, I advised on quotations and reservations and handled the design and management of tourism packages.
