Cassandra Tamayo
@cassandratamayo
Dedicated customer service representative with leadership experience in retail.
United StatesWhat I'm looking for
I am a dedicated customer service representative with extensive experience in retail environments. My journey began at Mel’s Honky Tonk, where I honed my skills in providing exceptional service to customers. Over the years, I have worked at Best Buy and Kohls, where I developed a strong foundation in customer relations and problem-solving.
Currently, I serve as the Beauty Lead at Kohls-Sephora, where I not only assist customers but also lead a team to ensure a seamless shopping experience. My bilingual abilities in Spanish and English allow me to connect with a diverse clientele, enhancing customer satisfaction and loyalty.
Experience
Work history, roles, and key accomplishments
Beauty Lead
Kohls-Sephora
Jun 2023 - Present (2 years 2 months)
Led a team in a beauty retail setting, overseeing daily operations and ensuring sales goals were met. Provided expert advice on beauty products and managed inventory.
Customer Service Representative
Kohls
Aug 2018 - Jun 2023 (4 years 10 months)
Handled customer inquiries, processed transactions, and resolved complaints to maintain high service standards. Assisted with returns and exchanges, ensuring customer satisfaction.
Customer Service Representative
Best Buy
Aug 2017 - Jul 2018 (11 months)
Assisted customers with product inquiries and purchases, resolving issues efficiently. Provided comprehensive support to ensure a positive shopping experience.
Server
Mel's Honky Tonk
Jun 2016 - Jul 2017 (1 year 1 month)
Provided excellent customer service as a server in a fast-paced environment. Managed orders, served food and beverages, and ensured customer satisfaction.
Education
Degrees, certifications, and relevant coursework
TCTexas Southmost College
Associate of Applied Science, Respiratory Therapy
2019 - 2021
Completed an Associate of Applied Science degree in Respiratory Therapy. Gained foundational knowledge and practical skills in respiratory care.
San Benito High School
High School Diploma, General Studies
2011 - 2015
Graduated from San Benito High School.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Job categories
Interested in hiring Cassandra?
You can contact Cassandra and 90k+ other talented remote workers on Himalayas.
Message CassandraFind your dream job
Sign up now and join over 100,000 remote workers who receive personalized job alerts, curated job matches, and more for free!
