Cassie Carpenter
@cassiecarpenter
I deliver warm, efficient guest service across hospitality, retail, and pet care.
United StatesWhat I'm looking for
I've built 15+ years of customer-facing experience across restaurants, hospitality, retail, healthcare food service, and pet care. I currently run Think Fast Call Cass, coordinating client scheduling, communication, and billing for my self-employed pet care business.
At Advocate Health, I delivered accurate patient meal trays and resolved dining requests while following dietary and safety standards. At Buie's Market, I managed a small team, built schedules, and supported register, coffee bar, and wine/beer bar operations.
I've also provided high-volume register service at Trader Joe's, kept fast-paced restaurant floors running at Finnigan's Wake, and handled front-desk registration, reservations, phones, and account transactions at Holiday Inn.
Experience
Work history, roles, and key accomplishments
Owner & Pet Sitter
Think Fast Call Cass
Jan 2025 - Present (1 year 8 months)
Runs a self-employed pet care business, coordinating client scheduling, communication, and billing.
Patient Ambassador, Food Service
Advocate Health
Mar 2025 - Jun 2026 (1 year 3 months)
Delivered accurate meal trays and resolved dining requests for patients with varied dietary needs.
Team Member / Assistant Manager
Buie's Market
Jun 2024 - Oct 2025 (1 year 4 months)
Managed a small team, built schedules, and worked register, coffee bar, and wine/beer bar.
Food Service Assistant
Advocate Health
Oct 2024 - Mar 2025 (5 months)
Assembled and delivered patient meals in accordance with strict dietary and safety standards.
Shipping & Supply Purchasing Manager
Cruel Mountain Designs
Mar 2020 - Jun 2024 (4 years 3 months)
Managed shipping and supply ordering for a small handmade-goods business.
Crew Member
Trader Joe's
Apr 2016 - Jun 2020 (4 years 2 months)
Provided friendly, efficient customer service at the register in a high-volume store.
Server
Finnigan's Wake
Sep 2015 - Oct 2016 (1 year 1 month)
Provided attentive customer service, managed money, and kept the floor running in a fast-paced restaurant.
Floater
New Earth Market
Jan 2015 - Dec 2015 (11 months)
Provided support across various roles in a market environment.
Manager
Hazzard Free Farm
Jan 2012 - Dec 2014 (2 years 11 months)
Managed farm operations and staff.
Inside Sales
Cincinnati Tool Steel
Jan 2010 - Dec 2012 (2 years 11 months)
Handled inside sales activities for a tool steel company.
Greeted and registered guests at the front desk, answered phones, made reservations, and handled account transactions.
Customer Service
NCO
Jan 2007 - Dec 2007 (11 months)
Provided customer service support.
Receptionist
Hillcrest Animal Hospital
Jan 2006 - Dec 2007 (1 year 11 months)
Performed receptionist duties at an animal hospital.
Education
Degrees, certifications, and relevant coursework
Rock Valley College
Certificate, Dental Assisting
Completed a Dental Assisting Program at Rock Valley College in 2007.
Guilford High School
High School Diploma, General Studies
Earned a high school diploma from Guilford High School in 2006.
Availability
Location
United StatesAuthorized to work in
Job categories
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