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Angelic Contreras

@angeliccontreras

Dedicated banking professional with 22 years of experience

United States
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What I'm looking for

Seeking a challenging role in a forward-thinking financial institution where I can leverage my expertise in strategic analysis, risk management, and process improvement to drive growth and innovation.

As a seasoned banking professional with 22 years of experience, I have developed a strong expertise in banking operations and analytics. With a passion for leveraging data-driven insights to optimize processes, improve customer experiences, and drive financial success, I am committed to contributing my skills to a forward-thinking financial institution. Throughout my career, I have demonstrated exceptional analytical and problem-solving skills, with a strong track record of driving operational excellence and strategic growth.

My extensive experience in data analysis, database management, and project management has enabled me to develop a unique ability to identify areas for improvement and implement effective solutions. I am well-versed in a range of reporting tools, including SharePoint, MS Excel, and PowerPoint, and possess excellent communication skills, both verbal and written.

With a strong background in risk management and process improvement, I am confident in my ability to drive growth and innovation in a fast-paced financial institution. I am excited to bring my expertise to a new challenge and contribute to a team dedicated to excellence and customer satisfaction.

Experience

Work history, roles, and key accomplishments

CI

Officer - Intermediate Associate Ops Support Analyst - KYC/AML

Citibank

Jun 2017 - Jan 2022 (4 years 7 months)

Processed Special Titles records in CitiKYC, serving as a subject matter expert. Led Branch Commercial Quality Control and Small Business Account Opening teams from 2017 to 2018.

CT

Transactional Fraud Analyst

Citibank - TFA

Nov 2013 - May 2015 (1 year 6 months)

Conducted daily reviews of physical and remote check deposits to detect and prevent fraud.

Education

Degrees, certifications, and relevant coursework

Angelic hasn't added their education

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Tech stack

Software and tools used professionally

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