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Cassandra MerryCM
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Cassandra Merry

@cassandramerry

People Operations Analyst at UWMC who implemented Kronos Analytics across 400+ clinics and increased clinic manager participation from 5% to 85%.

United States
Message

At University of Washington Medical Center (UWMC), I use labor productivity analytics to inform workforce and financial decisions across its healthcare network. I led a Kronos Analytics implementation that enabled all 400+ clinics to review variances in real time, and clinic management participation increased from 5% to 85% after the project.

I work with clinic managers, physicians, budget teams, and senior leaders to interpret workforce data and plan labor costs. My analysis helped maintain labor costs within 5% of predicted figures, and I championed a shift from agency-based teams to a primarily in-house workforce, reducing labor expenses by about $950K annually.

Earlier, at Northwest Hospital (UWMC), I streamlined reporting with self-serve dashboards and automated reports in SAP Business Objects and Spotfire, improving analytics productivity by 20%. At Seattle Children’s Hospital, I introduced Tableau dashboards and automated reporting tools that reduced reporting and presentation time.

Experience

Work history, roles, and key accomplishments

University of Washington Medical Center logoUC
Current

Labor Productivity Data Analytics Lead

Jan 2021 - Present (5 years 9 months)

Drive productivity and cost-effectiveness for a healthcare network of 400+ clinics and two hospitals, influencing labor and financial strategies through data analysis. Steer decision-making for C-suite and financial leadership, and act as SME for internal customers.

UM

Assistant Director of Faculty Business Planning Office

UWMC School of Medicine

Jan 2020 - Dec 2020 (11 months)

Orchestrated allocation of financial resources across academic and community hospital operations, monitoring financial data to ensure sufficient funding. Built relationships with stakeholders to attain consensus on budgetary decisions.

Education

Degrees, certifications, and relevant coursework

UW

University of Washington

Bachelor of Science, Health Informatics and Health Information Management

Bachelor of Science in Health Informatics and Health Information Management from the University of Washington.

Tech stack

Software and tools used professionally

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