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Carolyne Mutemi

@carolynemutemi

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Aspiring software developer proficient in Python, C, and JavaScript.

Kenya

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What I'm looking for

I am looking for a collaborative environment that fosters growth and innovation.

I am an aspiring software developer with a strong foundation in Python, C, and JavaScript/TypeScript. My journey into software development began after a rewarding 10-month experience as a customer support agent in computer networks, where I honed my problem-solving skills and learned the importance of user-centric solutions. I am eager to join a dynamic team where I can contribute to innovative software solutions while continuing to learn and grow in my craft.

Recently, I worked as a back-end developer for SYLA+, an interactive educational content platform. My role involved implementing RESTful APIs using FastAPI and integrating MongoDB to efficiently manage user-generated content. I collaborated with a cross-functional team to enhance user experience and ensure secure user authentication. Additionally, I have developed personal projects, including a maze game and a house chores application, which showcase my ability to apply my skills in real-world scenarios.

Experience

Work history, roles, and key accomplishments

Current

Mentor

Current

Code Blossom

Nov 2024 - Present (6 months)

Provided mentorship to aspiring women developers from underdeveloped countries, focusing on JavaScript and full-stack engineering concepts. Guided students in mastering front-end and back-end development through personalized support, project feedback, and career advice.

Mentorship JavaScript Full Stack Developer Front End Developer Career Advice Feedback

Back-end Developer

SYLA+ - ALX Ventures

Oct 2024 - Dec 2024 (2 months)

Developed the backend for SYLA+, an interactive educational content platform, implementing RESTful APIs with FastAPI and integrating MongoDB for scalable content storage. Collaborated with a cross-functional team to deliver high-quality features, ensuring secure user authentication and role-based access control.

fastAPI MongoDB RESTful APIs Authentication Role Based Access Control Team Collaboration Backend Development

Customer Support Agent

Xtranet Communications LTD

May 2022 - Feb 2023 (9 months)

Successfully renewed contracts with approximately 120 clients, increasing company revenue by 25% through timely support and maintaining strong client relationships via a ticketing system. Proposed a shift from MPLS to SD-WAN architecture to clients, reducing network downtimes and improving issue resolution speed, which led to a 15% increase in revenue.

Renewals Client Relationship Management Ticketing Systems MPLS SD WAN Revenue