Caroline Kangabe

Managed the end-to-end recruitment process, identifying suitable candidates and ensuring all necessary documentation for compliance. Prepared weekly and monthly performance and timesheet reports to track progress.

Processed customer transactions including deposits and withdrawals, and managed new account openings. Handled customer complaints and inquiries while educating clients on bank products and services.

Educated and marketed company products and services to daily walk-in customers, devising strategies to boost sales and achieve targets. Conducted field visits and promotions to acquire new customers and generate revenue.

Provided solutions to customer issues, ensuring exceptional customer experience and accurate data documentation. Supported colleagues in data accuracy and actively cross-sold and up-sold Orange products.

Gained practical skills in casework and juvenile delinquent management, including counseling children and facilitating their placement back into communities. Conducted HIV/AIDS awareness creation and monitored children's progress through field visits.

Sensitized youth and school-going children on HIV/AIDS and gender-based violence. Monitored and evaluated field activities, compiling reports on various projects undertaken.

Completed a Bachelor's degree focusing on social work and community development. Gained knowledge and skills essential for community engagement and social welfare initiatives.

Obtained the Uganda Advanced Certificate of Education. This qualification prepared for higher education.

Achieved the Uganda Certificate of Education. This certificate marked the completion of ordinary level secondary education.

Completed Primary Leaving Examinations. This marked the completion of primary education.