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Caroline CostaCC
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Caroline Costa

@carolinecosta

Marketing Senior Manager at MaiaLab Co. shaping brand and social strategy; drove 130% paid-user growth for a Korean SaaS CRM in Brazil.

Brazil
Message

At MaiaLab Co., I lead social media and brand strategy for the consultancy and its clients, connecting positioning, content, and growth objectives. I develop integrated communication strategies across LinkedIn and Instagram and analyze performance across client initiatives.

At Colavo Salon Brazil, I owned the Brazilian go-to-market strategy for a Korean SaaS CRM and contributed to 130% paid-user growth. I built its acquisition and conversion funnel across social, web, app, WhatsApp, and lifecycle campaigns, generating 300+ trial-to-paid conversions in six months.

Experience

Work history, roles, and key accomplishments

FM

Product Marketing Specialist

Futura Markets

Jan 2026 - May 2026 (4 months)

Led GTM strategy for a new Brazilian prediction-market platform, increasing active users by 41% and new website users by 44%. Built Instagram and TikTok from scratch, generating 61K+ campaign views from R$956 in ad spend in one month.

CB

Product Marketing

Colavo Salon Brazil

Jan 2024 - Dec 2025 (1 year 11 months)

Owned the Brazilian GTM strategy for a Korean SaaS CRM, including market research, ICP, positioning, localization, and growth strategy. Contributed to 130% paid-user growth, 66% MAU growth, 60% WAU growth, and 44% DAU growth.

BC

Community Manager

2bytes Corp./Zepeto

Feb 2023 - Jun 2023 (4 months)

Monitored Brazilian user behavior, social trends, reviews, and community conversations across TikTok, Instagram, YouTube, X, and Discord, translating insights into product and marketing recommendations. Produced 82 short-form videos based on Brazilian cultural trends, averaging 7,000 views each.

WP

English Teacher

Wizard English School & Hey Peppers

Jan 2016 - Dec 2019 (3 years 11 months)

Taught English at Wizard English School and Hey Peppers.

Education

Degrees, certifications, and relevant coursework

ESPM logoES

ESPM

Specialization, Product Marketing

Specialization in Product Marketing Management from ESPM, Brazil, completed in 2024.

Sogang University logoSU

Sogang University

Master's, Public Relations & Advertising

Master's in Public Relations & Advertising from Sogang University, South Korea, completed in 2023.

Unopar logoUN

Unopar

MBA, Digital Marketing

MBA in Digital Marketing from Unopar, Brazil, completed in 2018.

UNIJUÍ logoUN

UNIJUÍ

BA, Social Communication & Advertising

BA in Social Communication & Advertising from UNIJUÍ, Brazil, completed in 2017.

Tech stack

Software and tools used professionally

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