Carmelle MagpayoCM
Open to opportunities

Carmelle Magpayo

@carmellemagpayo

Experienced virtual assistant with a strong background in office procedures.

Philippines
Message

I am a meticulous professional with knowledge in office works and procedures. I have studied Business Administration at Asiatech College, where I gained a solid foundation in event management, accounting, marketing, and basic bookkeeping. I am well-versed in providing quality administrative and customer service support through remote office procedures. I am also skilled in data collection, data entry, email handling, calendar management, and research. My expertise includes email inbox optimization, scheduling meetings, and social media management.

In my previous roles, I have successfully managed website content, provided customer support, and conducted market research. I am proficient in using Google Suite, Microsoft Office, and various software tools. I am detail-oriented, able to meet deadlines, and possess excellent research skills. I am currently pursuing a degree in Business Administration at the University of the People.

Experience

LM

SMM | Data Entry | Ghost Writing

Lisa McFarland

Jan 2023 - Jan 2024 (1 year)

Designed captivating graphics for Lisa's launch campaign, ensuring they reflected her brand identity and message effectively. Created promotional training materials for a masterclass titled Strategic Synergy: Unleashing Business Brilliance for Tomorrow’s Success. Conducted market research to identify the 10 best topics for building a profitable online business and unlocking full potential. Produce

IN

SMM | Data Entry

India

Jan 2023 - Jan 2024 (1 year)

Designed captivating social media graphics for India's launch campaign. Developed engaging blog posts addressing challenges faced by real estate agents in saturated markets and the importance of quality materials for success. Conducted market research on the demand for real estate brokers in New York. Produced engaging Instagram Reel titled Top 5 Strategies for Staying Motivated and Focused. Manag

CF

Manager

Cloud Foods

Jan 2021 - Jan 2022 (1 year)

Managed the company's social media accounts, including daily posting and engaging with customers to address inquiries effectively. Edit graphic designs to align with the company's branding colors and fonts. Collect contact information for potential collaboration or networking opportunities. Conduct mass texting and emailing campaigns to inform customers about new menu items, promotions, and newsle

YC

Store Manager

Yellow Cab Pizza & Co.

Feb 2019 - Nov 2020 (1 year 9 months)

Supervised and coordinated the activities of staff members, including hiring, training, scheduling, and performance management. Ensured high-quality customer service standards are maintained, handling customer inquiries, feedback, and complaints. Overseeing day-to-day operations, including inventory management, ensuring compliance with health and safety regulations, and maintaining cleanliness sta

PP

Deputy FOH Team Leader

Pepper Lunch Philippines

Feb 2018 - Jul 2018 (5 months)

Provided friendly, attentive, and personalized service to guests throughout their dining experience. Anticipated their needs, addressed concerns or requests, and strived to exceed their expectations. Supported colleagues as needed to deliver exceptional service. Take charge of ordering processes and inventory management. Processed orders and payments for food and beverages in a timely manner. Hand

LP

Encoder

Lazada eLogistics Philippines

Sep 2017 - Jan 2018 (4 months)

Entering product information such as titles, descriptions, and prices. Ensuring accuracy and completeness using software tools or platforms provided by Lazada for data entry. Other administrative support.

AC

Virtual Assistant

Asiatech College

Jul 2015 - Jul 2017 (2 years)

Knowledge in office works and procedures. A meticulous professional well-versed in providing quality administrative and customer service support through remote office procedures. Basic accounting principles, financial statements, and how to analyze financial data to make informed business decisions.

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