Carlos Zùñiga
@carlosziga
Data Management & Operations Specialist improving technical data integrity with automation.
What I'm looking for
I’m a results-oriented Data Management & Operations Specialist with 7+ years in high-pressure environments, starting with technical documentation and advancing into operational optimization. I specialize in building standardized reporting systems that protect data integrity and speed up drafting.
In my current role at Bomberos Costa Rica, I developed standardized incident and logistics templates in Excel/Google Sheets, reducing drafting time while ensuring accuracy in technical data (m², resource allocation, and related records). I also implemented an inventory and mechanical review system using QR codes to improve real-time access to unit information and maintenance logs.
I’m equally focused on precision and people outcomes—authoring high-precision technical data science reports with photographic evidence for legal and insurance purposes, and resolving on-scene conflicts by providing empathetic phone/in-person technical assistance. I’m committed to turning messy operational inputs into reliable, actionable data—powered by my C1 English and ongoing specialization in Data Analysis.
Experience
Work history, roles, and key accomplishments
Founder & Operations Lead
ZM Logistics
Mar 2025 - Present (1 year 2 months)
Managed end-to-end US-CR import logistics, including tracking number management, package database maintenance, and coordinating direct customer delivery.
Data Management & Ops Spec
Bomberos Costa Rica
Jun 2019 - Present (6 years 11 months)
Developed standardized incident and logistics documentation using Excel/Google Sheets, improving drafting efficiency and maintaining 100% accuracy in data capture. Implemented a QR-code review system for inventory and maintenance logs to increase real-time access to unit information.
Education
Degrees, certifications, and relevant coursework
Universidad Fidelitas
2026 -
Enrolled at Universidad Fidelitas starting in 2026.
Colegio Universitario Iparamedica
Diploma in Emergency Medicine, Emergency Medicine
2021 - 2024
Completed a Diploma in Emergency Medicine from Colegio Universitario Iparamedica (2021–2024).
Academia Nacional Matanga! de Bomberos
NFPA 1001 & 1002, Firefighting / NFPA Standards
2019 - 2021
Completed training aligned with NFPA 1001 & 1002 standards (2019–2021) at Academia Nacional Matanga! de Bomberos de Costa Rica.
Colegio Técnico Profesional de Calle Blancos
High School Diploma
2014 - 2016
Earned a High School Diploma at Colegio Técnico Profesional de Calle Blancos (2014–2016).
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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