Steff Rodriguez

I’m a motivated Business Administration professional with a strong focus on financial markets and investments, pairing operational efficiency with clear problem solving and organizational leadership in high-level corporate environments. I bring bilingual communication (English B2) and leverage tools like Salesforce, SAP, and PureCloud to support strategic decision making through accurate data.

In my roles at FIFCO and Hablamos Mac, I managed administrative workflows and customer support using Salesforce, SAP, and PureCloud while analyzing service metrics to identify operational bottlenecks and improve user experience. I also led purchasing and vendor coordination to optimize inventory levels and operational costs, and supported management with financial and operational data, while supervising technical diagnostics to ensure business continuity. I’m actively learning to integrate Artificial Intelligence and Python to automate repetitive administrative tasks and enhance data accuracy.