Carlos Munoz

Delivered expert QA and project leadership services across 15+ client projects in diverse sectors including FinTech, HealthTech, and retail. Architected and implemented scalable test automation strategies using Cypress, Playwright, WebdriverIO, and Selenium.

Provided technical project management and QA leadership for clients across 8+ projects, including for OverActive and the Afar Project. Implemented robust automation frameworks using Kotlin, Selenium, and Appium, integrated into CI/CD pipelines with Jenkins and GitLab.

Led all QA efforts for Salesforce Sales Cloud and Service Cloud projects for the high-profile DirectvGO / AT&T account. Architected automation using Provar for Salesforce and the ServiceNow ATF, while also building API tests with Karate DSL.

Provided quality assistance by mentoring development teams on delivering high-quality software products for real-time sports data platforms. Developed and executed comprehensive test scripts for both backend APIs and frontend applications using TestNG and Jasmin.

Managed the overall testing scope for client projects, ensuring alignment with strategic business objectives. Mentored and guided a matrixed team of testing resources to ensure comprehensive test coverage using frameworks like Jest and Mocha.

Supported the organization's strategic and long-range goal planning, identifying new market opportunities. Managed multiple ongoing projects and followed up with internal teams to develop growth strategies.

Managed a portfolio of complex enterprise software initiatives, spanning multiple lines of business. Owned the full project life cycle, from initiation and planning to successful deployment and post-launch support.

Led Information Security and Software Validation initiatives for the consultancy and its clients. Developed and implemented Disaster Recovery Plans (DRP) and Business Continuity Processes (BCP).

Led QA efforts on projects for major US-based clients, leveraging a hybrid onshore/offshore model. Wrote and executed complex automated test scripts using Selenium, Watir, and Watin.

Focused on customer project development, offering standard products and integration services across Latin America. Developed the direct business channel by growing existing accounts and prospecting for new clients.

Provided technical assessment and advice to government, B2B, and corporate customers on Intel product acquisitions. Tracked and studied business tenders across Latin America to identify and influence opportunities.

Oversaw all aspects of solution development, from concept ideation through development, launch, and maintenance. Provided leadership and strategic guidance to development, account, and executive management teams.

Served as both a Business Development Manager and a technical implementation leader for the North of Latin America region. Developed and managed multiple partner implementation portfolios for McAfee security solutions.

Advised clients on software acquisition, distribution, IT development, and web/intranet tools. Was in charge of the Software and Technology area, utilizing tools like Java, Perl, Oracle, SQL, and Cisco Networking environments.

Specialization in Management on IT Projects.

Computer Systems Engineering degree from EAMQ.

Computer Systems Technician diploma from EAMQ.