Im seeking a full-time remote work from home position where I can apply surveillance, customer-service, and facility maintenance skills in a team-focused environment that values reliability and offers opportunities for growth.
Carlos Jenkins
@carlosjenkins
I am a security and custodial professional with strong customer-service skills.
What I'm looking for
I am a security officer and custodial professional with experience across security, facilities cleaning, and customer service. I have provided unarmed security coverage at a secondary school and performed custodial and commercial cleaning since 2017.
As a customer service representative I handled high volumes of calls and emails, resolved complex complaints, and maintained performance metrics while building rapport through active listening and empathy. In custodial and production roles I have performed window and carpet cleaning, floor waxing and buffing, dusting, and operated cleaning machinery with a strong attention to detail.
I am reliable, safety-focused, and customer-oriented, and I seek a full-time role where I can contribute my surveillance, sanitation, and maintenance skills while growing within a stable, team-driven organization.
Experience
Work history, roles, and key accomplishments
Custodian
Enviro Clean
Apr 2017 - Present (8 years 6 months)
Performed comprehensive janitorial duties including floor waxing, carpet and window cleaning, and auditorium/library maintenance to uphold facility cleanliness and safety standards.
Customer Service Representative
ARISE
Provided high-volume phone and email support, resolving customer inquiries and complex complaints while meeting performance metrics and maintaining product knowledge.
Security Officer
DM Burr Group
Apr 2020 - Jun 2024 (4 years 2 months)
Provided unarmed security for a high school, conducted regular patrols, monitored premises for safety, and prepared incident reports to maintain a secure environment.
Production Line Worker
Mastronardi Produce Ltd.
May 2015 - Aug 2015 (3 months)
Executed stacking, packing, grading, and labeling on a production line while maintaining cleanliness and organization to meet throughput and quality expectations.
Education
Degrees, certifications, and relevant coursework
Everest College
Information Technology
2009 - 2010
Completed Information Technology coursework at Everest College in Southfield from January 2009 to January 2010.
Southfield-Lathrup High School
High School Diploma
2002 - 2006
Earned High School Diploma from Southfield-Lathrup High School, completed in June 2006.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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