Carlos Garcia
@carlosgarcia4
I build secure, automated SaaS and identity systems that streamline corporate IT operations.
United StatesWhat I'm looking for
At AvantStay, I administer critical SaaS platforms including Google Workspace, Okta, Slack, Office 365, FreshService, and Zendesk. I automated onboarding and offboarding, built service catalogs and workflows, and optimized SaaS licensing to deliver more than $80K in annual savings.
I've spent 10+ years scaling collaboration, identity, and support environments, from Google Workspace and Okta SSO to MDM, device lifecycle management, and access reviews. At Grin Technologies, I onboarded Okta as an identity provider and integrated it with Google Workspace and other applications while supporting SOC 2 Type 2 compliance.
My background also includes leading Google Suite support teams at Telus International, coaching team members, measuring operational performance, and improving customer support quality. I enjoy using automation, integrations, and practical AI tools to make IT operations more secure and efficient.
Experience
Work history, roles, and key accomplishments
Administered and maintained critical SaaS applications including Google Workspace, Okta, Slack, and Office 365. Developed automated onboarding and offboarding processes, resolved over 30 IT tickets per week, and led user access reviews and license optimization efforts resulting in annual savings of over $80K.
Education
Degrees, certifications, and relevant coursework
Colegio Ceren
Bachelor of Architecture, Architecture
Completed Bachelor of Architecture in 2010.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Social media
Job categories
Skills
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