Carlos Diaz Alcolea

Leading Qatar Foundation's QAR 41.2M Insights Observatory transformation Program, integrating intelligence across 50+ internal entities. Primary author of the AI Center of Excellence operating model and designing enterprise AI governance principles.

Pioneering a high-profile sports management triumph, orchestrating an elite aerial silks retreat in Brazil. Spearheaded a green real estate initiative and delivered pro bono consulting to SMEs during Covid-19.

Managed a EUR 15M IT Portfolio spanning EMEA, Middle East and LATAM, maintaining investment discipline and delivery governance. Strengthened PMO governance, demand intake, and resource allocation mechanisms.

Directed a LATAM digital transformation Program across 20 countries and 3,500+ stakeholders. Led 65+ direct collaborators through a new AI-enabled operating model and deployed machine-learning capabilities.

Delivered B2B payment integrations for major merchants across LATAM, USA and Europe, doubling the merchant portfolio in a single year. Built integration strategy across banks, processors and merchants.

Built a PMO from the ground up for ESG-driven photovoltaic projects in Brazil and Portugal, aligning with IRENA standards. Directed sustainability initiatives that reduced energy consumption by up to 45% and increased revenues by 12%.

Transformed Lean, Agile and ITIL workflows, rebuilding client confidence and securing contract extensions. Embedded machine-learning tools into betting systems, contributing to a 32% revenue surge.

Orchestrated a data-center consolidation strategy for five Tier-1 LATAM data centers and 4,000+ systems. Designed an AI-informed migration strategy targeting an estimated 8% cost saving opportunity.

Directed a follow-the-sun program model with 25 outsourced collaborators across three continents. Implemented operational controls and resource allocation routines that reduced inefficiencies.

Architected and delivered a reverse-factoring solution on top of a P2P lending platform, integrating with eight major Spanish banks. Improved transaction execution and client confidence through solution design.

Accelerated delivery workflows for a Chilean digital organization, contributing to a 15% revenue increase through disciplined execution and cross-border coordination.

Led integration of a web and mobile digital publishing platform for global markets, coordinating outsourced delivery under tight milestone pressure.

Led a high-pressure data-center migration with a 40+ person team and aggressive delivery plan. Applied AI-driven data-cleansing techniques to improve dataset quality and operational reliability.

Turned around a failing program for Iberia Express, redefining the tech solution with PROS and Amadeus/Sabre systems. Launched an offshore program in India, migrating 65% of Spain's Banking & Finance operations with zero disruption, slashing costs by 22%.

Founded and engineered an automated clearing house system for white-label cards, delivering seamless transactions for 400k users. Architected a Serasa Experian-integrated platform able to scale to 2M rural bank customers.

Managed three BSS/OSS migrations for 4M VIVO and Telefonica customers, protecting service continuity during high-risk platform changes. Designed a distributed-computing migration tool that accelerated four migrations by 35%.

Delivered DSL and value-added services for 8M users and a three-tier CRM platform supporting 18M customers. Embedded PMBOK and CMM practices into software workflows, strengthening delivery governance and risk control.

Led Terra Mobile web-platform consolidation across several markets into London. Managed quality assurance for Movistar's 22M customer prepaid platform and pioneered an ML-driven expert system for operational monitoring.

Earned a degree in Telecommunications and Telematics Engineering from Escuela Universitaria Politecnica de Linares in 1999.