Open to opportunities

Carlos Castro Vargas

@carloscastrovargas

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People & Culture leader combining organizational development, DEIB, and employee engagement for high-impact workplaces.

Mexico

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What I'm looking for

I’m looking for a People & Culture role where I can drive DEIB, employee engagement, and organizational development—partnering closely with leaders and stakeholders while improving HR operations with operational excellence and an Agile, change-ready mindset.

I’m a Strategic People & Culture professional with 15+ years of experience across Organizational Development, Employee Engagement, DEIB, Talent Acquisition, and HR Operations. I focus on strengthening workplace culture, supporting organizational growth, and building people-centered experiences through stakeholder collaboration and operational excellence.

In my current role, I lead operations and the end-to-end client journey as an Operations & Patient Experience Manager, partnering with physicians and operational stakeholders to align scheduling, logistics, and service delivery. I also support business growth through inbound lead management, patient qualification, and relationship-building—while helping shape organizational culture within a rapidly growing wellness business.

Previously, I led full-cycle recruiting as a Full-Cycle Recruiter, including talent mapping, stakeholder alignment, interviewing, and offer negotiation for enterprise clients. I also co-designed an onboarding training program to reduce recruiter ramp-up time by 33% (3 weeks to 2 weeks).

Earlier in my career, I directed DEIB and engagement at HERE Technologies, co-founding and launching employee resource groups (PRIDE ERG and WIN) to create safe, inclusive communities. I led company-wide DEIB strategy, earned HRC Equidad MX certification two consecutive years, and facilitated programs like Respectful Workplace, Crucial Conversations, and Train the Trainer—always with a collaborative, people-first approach.

Experience

Work history, roles, and key accomplishments

Current

Operations & Patient Experience

Current

Cellstime Clinique

Apr 2025 - Present (1 year 3 months)

Lead clinic operations and cross-functional coordination for a regenerative medicine practice. Manage the full client journey and partner with physicians and operational stakeholders to deliver scheduling, logistics, and service delivery for international patients.

Operations Management Cross functional Coordination Patient Qualification Scheduling Logistics Lead Management

Current

Fractional HR Business Partner

Current

BRK Arquitectura y Espacio

Jan 2024 - Present (2 years 6 months)

Lead the Talent & Culture function as the sole HR partner, building foundational people processes to support organizational growth. Own onboarding and employee experience initiatives and partner with leadership on workforce planning and talent acquisition.

Talent & Culture Onboarding Employee Experience Workforce Planning Talent Acquisition Employee Relations Engagement HR Operations Process Improvement

Full-Cycle Recruiter

The Adecco Group

Oct 2024 - Apr 2025 (6 months)

Manage full-cycle executive recruitment, including talent mapping, stakeholder alignment, interviews, and offer negotiation. Co-designed an onboarding training program to reduce recruiter ramp-up time.

Full Cycle Recruiting Executive Recruitment Talent Mapping Stakeholder Management Interview

Patient Qualification Specialist

Studykik

Jun 2021 - Apr 2024 (2 years 10 months)

Ensure team performance through KPI monitoring, quality assurance, and workload distribution across US and Latin American markets. Support HR operations and design induction experiences for new hires.

KPIs Quality Assurance Workload Distribution HR Operations Hiring Onboarding

Agile Project Lead (Scrum Master)

BanBajío

Dec 2020 - Jun 2021 (6 months)

Reduce project backlog through Agile optimization and sprint management best practices. Facilitate Scrum ceremonies and train team members in Agile frameworks to improve velocity and cross-functional collaboration.

Sprint Management Scrum Ceremonies Sprint Planning Sprint Retrospectives Agile Training Agile Framework Cross Functional Collaboration

Data Operations & DEIB Lead

Here Technologies

Oct 2009 - Dec 2020 (11 years 2 months)

Lead global production projects and contractor management across the full project management cycle. Co-founded DEIB-focused initiatives (including two employee resource groups), led company-wide DEIB strategy, and directed employee engagement and culture programs.