Carlos Bravo
@carlosbravo
Customer-focused service professional with civil engineering background.
What I'm looking for
I am a customer-oriented professional with a background in Civil Engineering and extensive experience in restaurant operations, administrative support, and customer service across international settings. I deliver attentive service, manage orders and stock, and coordinate suppliers to maintain smooth, efficient operations.
In supervisory roles I handled cash operations, reconciliations, POS systems, inventory management, and staff coordination while resolving customer inquiries and complaints professionally to ensure high satisfaction. I also supported administrative functions using Microsoft Office and assisted in scheduling, documentation, and internal communication.
I bring strong communication, problem-solving, organizational skills, and a proven ability to multitask under pressure. I am seeking a Customer Service Representative role where I can apply my analytical and interpersonal strengths in an international environment.
Experience
Work history, roles, and key accomplishments
Restaurant Supervisor
YOYO S.A
May 2023 - Jan 2025 (1 year 8 months)
Delivered high-quality customer service, managed daily cash operations and reconciliations, and maintained stock levels by coordinating supplier orders to ensure consistent product availability and timely service.
Administrative Assistant
YOYO S.A
Feb 2023 - May 2023 (3 months)
Supported administrative operations including document preparation, correspondence, meeting coordination, and provided customer support via phone and email while managing day-to-day tasks using Microsoft Office.
Room Service & Client Relations
Savoy S.A
Nov 2021 - Nov 2022 (1 year)
Provided exceptional in-room service and resolved guest requests and complaints promptly, monitored inventory and coordinated with kitchen and housekeeping to ensure timely delivery and high guest satisfaction.
Digital Marketing & Customer Service
Euroexpress
Apr 2019 - Jun 2021 (2 years 2 months)
Managed direct client communication and social media accounts, handled orders and inquiries, and implemented marketing strategies to increase brand engagement and optimize customer satisfaction.
Education
Degrees, certifications, and relevant coursework
Carlos hasn't added their education
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Availability
Location
Authorized to work in
Job categories
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