Catalina 4

I am a dedicated store manager with over three years of experience in retail management, specializing in customer loyalty and team leadership. At La Favorite in Luxembourg, I ensured accurate supplier quotations and enforced workplace health and safety regulations, which contributed to a positive shopping environment. My proactive approach to problem-solving and effective communication skills have allowed me to build strong relationships with both customers and team members.

Previously, I worked at Concept + Partners, where I managed employee schedules and ensured compliance with company policies. My ability to create weekly reports and maintain relevant information on Google Sheets has been instrumental in keeping the management informed. I also have experience in administrative tasks and event organization, which has honed my skills in multitasking and working under pressure.

With a background in hospitality and retail, I am passionate about providing excellent service and ensuring customer satisfaction. I thrive in dynamic environments and am always looking for ways to improve operations and enhance the customer experience.