carlaines lopezCL
Open to opportunities

carlaines lopez

@carlaineslopez

Dynamic customer service professional with over 4 years of experience.

Puerto Rico
Message

What I'm looking for

I am looking for a role that values customer engagement and offers growth opportunities.

I am a proactive and dynamic professional with over four years of experience in customer service. My journey has equipped me with the skills to thrive in fast-paced environments, ensuring that I deliver exceptional service while maintaining efficiency and organization. Currently, I serve as a Shift Supervisor at El Mayoral, where I have successfully promoted premium beverages and personalized drink options, significantly increasing overall sales.

My previous roles, including Receptionist at David Maus Chevrolet and Customer Service Representative at Forever 21, have further honed my ability to manage customer interactions effectively. I excel in multitasking and adapting to various situations, ensuring that customer needs are met promptly and accurately. I take pride in my ability to create engaging experiences for customers, whether through crafting cocktails or designing visual displays in retail.

Experience

Work history, roles, and key accomplishments

DC

Receptionist

David Maus Chevrolet

Jan 2017 - Present (8 years 6 months)

Distributed messages and official documents to appropriate offices and recipients. Handled and redirected approximately 30 calls per hour.

Education

Degrees, certifications, and relevant coursework

WS

Wiregrass Ranch High School

High School Diploma, General Studies

Completed high school education and graduated in May 2016.

Tech stack

Software and tools used professionally

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carlaines lopez - Shift Supervisor - El Mayoral | Himalayas