At ALMUNDO (AAVV), I advised customers in person, by phone, and through WhatsApp Web, and managed travel bookings and service follow-up. I prepared quotes and sold flights, hotels, packages, excursions, transfers, and travel assistance.
I also followed travelers through purchase and post-sale, handled queries and service issues, and managed payments. My experience includes working with GDS systems, including Amadeus and Sabre, as well as public-facing service and social media at MULTIRRUBRO SICILIA.
