At Mercurio Viajes, I prepared personalized quotes for individual and corporate clients and supported them through in-person, online, and phone channels. I managed reservations, ticketing, and schedule changes in Softur, with post-sale follow-up.
I also supported group logistics for domestic destinations and created promotional flyers and social media content. My work there followed a Travel Agent role that ended in September 2026.
At Almundo, I used Amadeus for flight reservations, quotes, ticketing, and changes during my part-time internship. I also assisted clients with sales and post-sale service, prepared tailored itineraries, and created promotional materials.
