I strive for greatness in anything that I do and I work hard for leaving each situation that I cross paths with in better condition than I found it.
CIOpen to opportunities
Carine INGABIRE
@carineingabire
Hello, I'm carine Ingabire. i'm an IT Support Officer.
CanadaExperience
Work history, roles, and key accomplishments
AF- Configure Active Directory to synchronize with Azure
Active Directory (Create & Configure users, groups, service accounts)
- Monitor storage and processing capacity performance
Office 365(Creating Emails, Blocking and allowing domain, adding a layer
of security)
- Manage WSUS (Windows Server Updates Services)
- PXE Server Configurations
BA
.Proactively diagnose and troubleshoot technical issues escalated by the
support team by writing aggregation and going through the system
database
.Properly escalate unresolved issues to the appropriate internal/external
teams by collaboration of the support team on email side with software
engineers (back/front) end
.Provide prompt and accurate feedback to the support team and to
customers
Education
Degrees, certifications, and relevant coursework
Carine hasn't added their education
Don't worry, there are 90k+ talented remote workers on Himalayas
Browse remote talentTech stack
Software and tools used professionally
Availability
Open to opportunities
Location
Canada
RwandaSalary expectations
42k-65k USD
Social media
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