I strive for greatness in anything that I do and I work hard for leaving each situation that I cross paths with in better condition than I found it.
Carine INGABIRE
@carineingabire
Hello, I'm carine Ingabire. i'm an IT Support Officer.
CanadaExperience
- Configure Active Directory to synchronize with Azure
Active Directory (Create & Configure users, groups, service accounts)
- Monitor storage and processing capacity performance
Office 365(Creating Emails, Blocking and allowing domain, adding a layer
of security)
- Manage WSUS (Windows Server Updates Services)
- PXE Server Configurations
.Proactively diagnose and troubleshoot technical issues escalated by the
support team by writing aggregation and going through the system
database
.Properly escalate unresolved issues to the appropriate internal/external
teams by collaboration of the support team on email side with software
engineers (back/front) end
.Provide prompt and accurate feedback to the support team and to
customers
Tech stack
Learn about the tools and technologies that Carine likes to use.
Availability
Location
Salary expectations
Social media
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