I’m looking for a remote role where I can use my communication skills, empathy, and attention to detail to support customers—especially in healthcare or service-driven environments. I thrive in chat-based positions that allow me to provide calm, solution-focused support while growing professionally in a positive, people-first company culture.
CULooking for a job
Candyce User
@candycex4
Remote chat/phone rep helping patients feel heard, supported, and cared for.
United StatesWhat I'm looking for
I’m a compassionate and reliable customer support specialist with experience in chat communication, data entry, and healthcare-related services. I pride myself on helping patients feel seen, heard, and supported—especially in high-stress situations. I’m detail-oriented, calm under pressure, and thrive in remote environments where empathy and efficiency matter most.
Experience
Work history, roles, and key accomplishments
DL
Current
Consultant
Dyce's Studio LLC
May 2020 - Present (5 years 1 month)
Operated a client-focused consulting and personal services business, helping individuals improve interpersonal skills and confidence. Managed appointments, provided tailored support, and maintained professional communication across multiple channels. Cultivated long-term client relationships through empathy, trust, and results-driven service.
TEHandled high-volume inbound and outbound calls with professionalism and empathy, consistently delivering top-tier customer service. Proactively resolved customer concerns on first contact and served as a strong advocate for client satisfaction and retention.
CL
Lab Assistant/Phlebotomist
Clinical Pathology Laboratories
Mar 2015 - Jul 2018 (3 years 4 months)
Executed high-volume venipuncture with a focus on accuracy, infection control, and patient-centered care for all age groups. Managed lab requisitions, verified tube compatibility, and maintained chain-of-custody protocols to ensure specimen integrity and timely processing. Recognized for calming anxious patients and maintaining a professional bedside manner.
SH
Lab Assistant/Phlebotomist
St. Francis Cabrini Hospital
Oct 2011 - Jul 2017 (5 years 9 months)
Supported clinical operations by performing data entry, managing lab orders, and navigating Meditech EMR. Assisted with venipuncture and bone marrow procedures while maintaining accurate records and ensuring compliance in a fast-paced healthcare setting.
Education
Degrees, certifications, and relevant coursework
LALouisiana State University Alex
Associate of Science , Nursing
2014 - 2017
Grade: 3.6
Graduated with my associate of applied science in nursing.
Tech stack
Software and tools used professionally
Availability
Looking for a job
Location
United StatesAuthorized to work in
Salary expectations
65k-100k USD
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