Candace Clifft-Bynum

Coordinated caregiver scheduling to ensure full client coverage and continuity of care. Managed onboarding and compliance documentation, resolved client and staff concerns, and maintained accurate scheduling data across internal systems.

Managed high-volume specialty practice scheduling, verifying insurance eligibility and collecting patient data. Maintained HIPAA-compliant documentation and delivered patient support to improve clinic flow and efficiency.

Supported inpatient care while ensuring patient safety. Documented patient data within electronic systems and collaborated with nursing teams to maintain quality standards.

Managed the full remote admissions lifecycle from inquiry to enrollment, coordinating scheduling for families, clinicians, and referral partners. Maintained detailed EMR/database records and handled multi-channel communication across phone, email, chat, and virtual interactions.

Conducted intake assessments and onboarding processes for remote patients, managing confidential records and scheduling. Improved workflow efficiency and documentation accuracy through careful administrative support.

Earned a Bachelor of Science in Physical Education & Management from the University of North Alabama in Florence, Alabama.