Angie Pogue

I am a remote-ready healthcare support professional with over 20 years of experience in patient intake, medical office administration, and high-volume call environments. My expertise lies in guiding individuals through options, resolving questions, and ensuring compliance. I am self-motivated and thrive in fully remote, metrics-driven roles.

Currently, I manage remote scheduling, intake, and follow-up at Gainesville Therapeutic Massage, where I conduct consultations via phone and video. My role involves independently handling billing, documentation, and administrative follow-up while maintaining strict HIPAA compliance. Previously, I provided high-volume support as a Medical Customer Service Specialist, where I resolved inquiries efficiently and adhered to compliance standards.

With a strong foundation in healthcare operations and a commitment to patient satisfaction, I am eager to leverage my skills in a full-time remote admissions role. I am proficient with EMR systems and various communication tools, ensuring effective and compliant patient interactions.