Open to opportunities

camilo patiño tarifa

@camilopatiotarifa

Message

I lead luxury hospitality operations and resolve escalated guest experiences across resort teams.

United States

Message

What I'm looking for

I'm seeking Customer Success, Client Experience, Account Management, or Operations roles where I can apply bilingual communication, relationship management, service recovery, and cross-functional coordination.

I lead recreation and guest-experience operations at Baker's Cay Resort, Curio Collection by Hilton, training an 8–10 person team across pool, beach, watersports, activities, and bookings.

Previously, I supervised 15–16 employees across recreation and marina operations at Playa Largo Resort & Spa, Autograph Collection by Marriott. I independently coordinated Dockwa bookings, boater arrivals, slip assignments, and service recovery while maintaining Marriott standards.

I'm known for resolving escalated concerns, coordinating across resort departments, and turning service issues into positive guest experiences. I bring bilingual English-Spanish communication, payment processing, reservations coordination, and luxury hospitality experience.

Experience

Work history, roles, and key accomplishments

Current

Supervisor of Recreation

Current

Baker's Cay Resort, Curio Collection by Hilton

May 2025 - Present (1 year 4 months)

Lead and train an 8-10 person recreation team supporting daily pool, beach, watersports, activities, and guest-experience operations. Coordinate guest bookings for cabanas, daybeds, boat slips, room decorations, and recreation experiences.

Team Leadership Training Guest Relations Service Recovery Reservations Cross Functional Collaboration Operations Management Water Sports Equipment Retail Payment Processing Opera

Recreation & Marina Supervisor

Playa Largo Resort & Spa, Autograph Collection by Marriott

Jan 2023 - May 2025 (2 years 4 months)

Supervised and trained approximately 15-16 employees across pool, beach, and marina operations while reinforcing Marriott service standards. Managed opening and closing operations, delegated daily assignments, and handled escalated guest concerns and service recovery.

Team Leadership Training Operations Management Guest Relations Service Recovery Marina Operations Dockwa Reservations Payment Processing

Guest Services / Valet

Town Park at The St. Regis Bal Harbour Resort

Jun 2021 - Dec 2022 (1 year 6 months)

Welcomed hotel guests during arrivals and departures and delivered high-touch service in a luxury hospitality environment. Maintained secure custody of guest vehicles and personal property, ensuring accurate retrieval and damage-free return.

Guest Service Valet Luxury Hospitality Customer Service Security

Aviation Services Agent

Ultra Aviation Services

Dec 2019 - Mar 2020 (3 months)

Inspected arriving and departing aircraft areas for left-behind items, irregularities, and proper equipment readiness. Verified baggage routing and coordinated with flight personnel to support accurate loading, destination handling, and aircraft weight requirements.

Aircraft Structure Inspection Baggage Handling Coordination Safety Compliance