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Camillia Prescod

@camilliaprescod

Message

I support clients, records, reservations, and office operations with accuracy.

Trinidad and Tobago

Message

I've supported customers at Digicel Head Office, handling telecommunications products, service applications, ARIA database records, and customer inquiries while representing the company at promotional events.

Previously, I coordinated client communications and administrative documentation at Global E-Business Consultancy Services, and managed travel bookings, PNRs, and itineraries using Amadeus at Dunamis Travel Agency.

Experience

Work history, roles, and key accomplishments

Client Relations Representative

Digicel Head Office

Jan 2024 - Jan 2025 (1 year)

Assisted customers with telecommunications products, services, and account applications. Processed customer registrations and service applications using the ARIA database management system.

ARIA Customer Service Database Management Microsoft Office Canva

Administrative Support Specialist

Global E - Business Consultancy Services

Jan 2019 - Jan 2023 (4 years)

Coordinated incoming client communications and directed inquiries to appropriate departments. Prepared professional correspondence including letters, reports, emails, and administrative documents.

Administrative Support Communication Skills Document Management Scheduling Data Entry Microsoft Office

Travel Reservation Specialist

Dunamis Travel Agency

Jan 2012 - Jan 2016 (4 years)

Managed customer reservations and travel bookings using the Amadeus Computer Reservation System (CRS). Created and updated Passenger Name Records (PNRs), itineraries, and booking modifications within the reservation platform.

Amadeus RTS Group PNR Management Reservation Management Customer Service Data Entry

Education

Degrees, certifications, and relevant coursework

Signal Hill Secondary School

High School Diploma, General Studies

Completed high school education with subjects including English, Food and Nutrition, Mathematics, Office Administration, Principles of Business, and Social Studies.