Camila Martins

At Riza Securitizadora S.A., I coordinate and monitor operational workflows, documentation, and compliance requirements to keep critical deliverables on schedule.

I track KPIs and prepare operational reports to support business decisions, while collaborating with internal teams and external partners to resolve operational issues.

At NEO SERVICE, I managed more than 50 operational requests weekly while maintaining SLA compliance above 95%. I also supported accounts receivable and payment validation, and prepared business reports and commercial performance presentations.

At HS Prevent, I led process implementation and project delivery activities and conducted fraud prevention and risk analysis for financing, lending, and account opening operations. I also monitored performance and developed team productivity, quality, and engagement programs.