Remote role in e-commerce or retail operations, logistics or customer service, managing day-to-day tasks like inventory, suppliers and orders. Also open to project or operations coordination. I do my best in teams that value clear communication and attention to detail. Used to international teams; available across CET and EST. Keen to keep learning.

Camila Guerrero
@camilaguerrerojaimes
Operations & project coordinator with 8+ years in retail, e-commerce and customer service. Based in Spain and Colombia. Spanish and English.
What I'm looking for
I’m a project and operations coordinator with over 8 years of experience, and my work has gradually moved toward retail and e-commerce operations.
Since 2025 I’ve managed the souvenir shops at the Zaragoza Cathedrals. I look after inventory, stock counts, suppliers, purchase orders, deliveries, invoices and returns, in-store and online. By adjusting assortment and stock levels, I helped increase monthly sales by 10–15% and cut stockouts of key products. Since 2021 I’ve also coordinated visitor operations at historic monuments, reducing waiting times by around 20% while keeping satisfaction above 90%.
Before that, I founded and ran Aganza Travel Boutique, where I led 40+ sustainable tourism projects between Colombia and Spain, with around 98% customer satisfaction. I also built and managed its online store on WordPress and WooCommerce, and cut booking processing time by about 40% with CRM tools and standardised processes.
I’ve worked with Shopify, WooCommerce, Apollo, ClickUp and Google Workspace, and I’m currently studying Channel Management and Retail at IE Business School. I’m fluent in Spanish, have advanced English, and speak some Italian.
I’m based in Spain and available for remote roles across Europe, the US and Latin America, with full overlap between CET and EST hours. I’m especially interested in e-commerce operations, customer experience, and projects linked to culture, tourism and sustainability.
Experience
Work history, roles, and key accomplishments
Founder and Project Manager
Aganza Travel Boutique
Jan 2019 - Dec 2021 (2 years 11 months)
Developed over 40 sustainable tourism projects in Colombia and Spain. Boosted brand visibility by 60% and attracted international high-profile clients. Managed the brand and online store, boosting visibility by around 60% and handling end-to-end order management. Streamlined administrative and commercial operations.
Operations Project Coordinator
VTZ Alojamientos Zaragoza
Dec 2019 - Mar 2020 (3 months)
Operated reservation and billing processes, Coordinated daily front desk and guest services operations. Optimized short-term hospitality service workflows as micro-projects, ensuring timely execution of over 250/month reservations and invoicing through enhanced calendar organization and process optimization, contributing to a 90% increase in guest satisfaction ratings.
Personal advisor and booking specialist for affluent, high-net-worth members (typically clients of major global private banks, financial institutions..) Crafting tailored Itineraries, handling End-to-End Bookings, Delivering 24/7 Support and secure exclusive access.
Education
Degrees, certifications, and relevant coursework
University of Deusto
Project Management: Tourism, Culture, Leisure and Recreation. , Social Sciences and Humanities
2016 - 2017
Specializes in the management and coordination of leisure, tourism, and sports projects.
Pontificia Universidad Javeriana
Bachelor's Science Degree(B.Sc), Environmental Science
2010 - 2015
Specializes in environmental management: supports decision-making in sustainable development projects. Education and awareness-raising: promotes a culture of environmental responsibility.
Tech stack
Software and tools used professionally
Availability
Location
Portfolio
instagram.com/aganzaslowSalary expectations
Social media
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