Open to opportunities

Camila Giraldo

@camilagiraldo1

Client relations and operations professional at Richard Breen Law Offices, building referral partnerships and improving client experience.

Argentina

Message

At Richard Breen Law Offices, I manage client satisfaction initiatives by gathering feedback, identifying recurring concerns, and supporting improvements to the client experience.

I build relationships with medical clinics, healthcare providers, attorneys, foundations, and community organizations. I also develop referral relationships and coordinate meetings with the firm’s attorney.

At WantaThome | Employment Law, I conducted client intake interviews, prepared case summaries for legal teams, and coordinated document collection and retainer workflows.

Earlier, at Richard Harris Law Firm | Personal Injury, I conducted intake screenings, maintained case files, and coordinated with medical providers. At Nexus, I supported English-speaking customers and managed social media communications.

Experience

Work history, roles, and key accomplishments

Current

Client Satisfaction Manager

Current

Richard Breen Law Offices

Mar 2026 - Present (7 months)

Manage client satisfaction initiatives, gather feedback, and support improvements to the client experience. Build professional relationships with medical providers, attorneys, and community organizations, and coordinate meetings and outreach.

Client Relations Feedback Collection Quality Assessment Process Improvement Records Management Professional Networking Partnership Outreach Meeting Coordination CRM Microsoft Office Notion Zoom Litify HubSpot

Intake Paralegal

WantaThome

Apr 2025 - Nov 2025 (7 months)

Conducted client intake interviews and gathered case information for attorney evaluation. Prepared case summaries, managed post-acceptance workflows, and maintained clear client information throughout intake and onboarding.

Client intake Case Summaries Document Collection Client Communication Legal Support Information Management

Case Consultant / Intake Specialist & File Opener

Richard Harris Law Firm

Apr 2024 - Feb 2025 (10 months)

Conducted client intake screenings and created, organized, and maintained case files. Coordinated medical appointments, facilitated file transitions, and supported new team members with training.

Client intake Case File Management Provider coordination File Transfer Transition Support Training Documentation Communication Skills

Social Media Manager / Customer Service

Nexus

Jan 2022 - Apr 2024 (2 years 3 months)

Provided customer support to English-speaking clients through digital channels and managed social media communications. Supported marketing initiatives and maintained a consistent online brand presence.

Customer Service Social Media Management Digital Communication Marketing Support Administrative Support