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camila ferreira duarte

@camilaferreiraduarte

AI and automation consultant building n8n agents for hospitality, including a hotel WhatsApp agent answering in 16 seconds.

Brazil

Message

I put five n8n workflows into production for a hotel in Arraial d'Ajuda, including WhatsApp and Instagram agents, rates, availability, and a monthly report. I connected the agent to the Queops booking system by API; in September 2026, it answered 389 WhatsApp conversations with a median reply time of 16 seconds.

I improved the agent’s accuracy in reading dates and guest counts from 79% to 97% using a weekly test suite based on real conversations. I also extended guest service to Instagram Direct and built a monthly reporting workflow for the hotel owner.

Before working in AI and automation, I founded and ran Lado Doce, a bakery, and co-owned and managed Casa Mineira Restaurant. Those experiences gave me a practical understanding of hospitality and food-service operations that I bring to diagnosing and implementing automation for small businesses.

Experience

Work history, roles, and key accomplishments

Current

AI and Automation Consultant

Current

Self Employed

May 2026 - Present (5 months)

Implemented AI agents and automations for small hospitality and food service businesses, leading a hotel's AI consulting project in three phases and automating guest service with n8n, OpenAI, and Evolution API.

N8n OpenAI Claude Evolution API Redis REST APIs Webhooks Prompt Engineering AI Agents Automation Project Management

Career Break: Parental Leave and AI Studies

Self Employed

Jan 2025 - Apr 2026 (1 year 3 months)

Took parental leave and studied AI for business, n8n automation, and AI agents.

AI N8n Automation

Owner and Pastry Chef

Lado Doce

Oct 2021 - Dec 2024 (3 years 2 months)

Founded and ran a bakery end to end, handling production, menu, purchasing, customer service, and management, with average monthly revenue of about BRL 44k.

Business Management Customer Service Production Menu Planning Purchasing

Career Break: Parental Leave

Self Employed

Jan 2019 - Oct 2021 (2 years 9 months)

Took parental leave during the pandemic and completed online pastry courses that led to founding Lado Doce.

Co-owner and General Manager

Casa Mineira Restaurant

Jan 2012 - Dec 2019 (7 years 11 months)

Ran a restaurant for 7 years with a team of 13, leading purchasing, inventory, finance, kitchen, and menu, with monthly revenue ranging from BRL 65k to BRL 120k.

Restaurant Management Team Leadership Purchasing Inventory Finance Kitchen Management Menu Planning