Remote customer support, virtual assistant, social media assistant, chat support, non-voice customer service, administrative support, night shift or flexible international schedule.
vanessa nunes
@vanessanunes
I’m a Customer Support | Virtual Assistant | Social Media Assistant
What I'm looking for
Remote customer support and digital operations professional with experience in customer service, social media management, freelance digital design and online administrative support. Skilled in written communication, customer assistance via chat/email/social media, content execution, organization and multitasking. Available for immediate start, night shifts and international schedules.
Experience
Work history, roles, and key accomplishments
Managed social media content creation, promotional designs, captions, scripts and digital materials for freelance clients. Coordinated multiple online projects, handled client communication, revisions and organized digital task delivery.
Customer Service & Support
Freelance| Remote support
Dec 2020 - Present (5 years 5 months)
Provided customer support via WhatsApp, Instagram, e-mail and chat, assisting customers with inquiries, order tracking, after-sales follow-up and issue resolution. Maintained organized communication flow and efficient digital assistance.
Education
Degrees, certifications, and relevant coursework
Escola Estadual José Bezerra de Andrade
Grade: High School Diploma
Escola Estadual José Bezerra de Andrade
Grade: High School Diploma
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Portfolio
instagram.com/vanessaportfoSalary expectations
Job categories
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