Looking for a job

vanessa nunes

@vanessanunes

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I’m a Customer Support | Virtual Assistant | Social Media Assistant

Brazil

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What I'm looking for

Remote customer support, virtual assistant, social media assistant, chat support, non-voice customer service, administrative support, night shift or flexible international schedule.

Remote customer support and digital operations professional with experience in customer service, social media management, freelance digital design and online administrative support. Skilled in written communication, customer assistance via chat/email/social media, content execution, organization and multitasking. Available for immediate start, night shifts and international schedules.

Experience

Work history, roles, and key accomplishments

Current

Freelance Digital Designer

Current

Freelance

Dec 2023 - Present (2 years 5 months)

Managed social media content creation, promotional designs, captions, scripts and digital materials for freelance clients. Coordinated multiple online projects, handled client communication, revisions and organized digital task delivery.

Social Media Design Social Media Management Content Creation Captions Scripting Promotional Materials Canva client support

Current

Customer Service & Support

Current

Freelance| Remote support

Dec 2020 - Present (5 years 5 months)

Provided customer support via WhatsApp, Instagram, e-mail and chat, assisting customers with inquiries, order tracking, after-sales follow-up and issue resolution. Maintained organized communication flow and efficient digital assistance.

Customer Service Email Support Written Communication