Náthali Garcia
@nthaligarcia
I create bilingual social content and support customers from onboarding onward.
BrazilWhat I'm looking for
I've created copywriting, content strategies, social calendars, captions, and photo-edited posts for freelance clients and brands at Agência Cative.
At EAD Platform, I supported client onboarding and product adoption, served as a point of contact for account questions, and worked with sales and support teams to resolve client needs.
I've also managed social accounts, customer communication, content posting, and audience engagement at Agência Lamp. My background includes customer service, sales, reception, scheduling, and client communication.
I'm bilingual in Portuguese and English, with experience translating marketing content and applying digital marketing fundamentals. I'm seeking a remote opportunity with an international team where I can bring creativity, communication, and a fast learning curve.
Experience
Work history, roles, and key accomplishments
Social Media Specialist / Copywriter
Freelance
Created copywriting and content strategy for multiple client accounts. Managed social media calendars, captions, and photo editing for posts, and translated marketing content from Portuguese to English.
Onboarding / Sales Support / Customer Success Analyst
EAD Platform
Supported client onboarding and adoption, guiding new users through product setup. Acted as point of contact for account questions, contributing to customer retention and satisfaction.
Social Media Coordinator / Customer Service
Agência Lamp
Managed client social media accounts and customer communication. Coordinated content posting and audience engagement.
Social Media Specialist / Copywriter
Agência Cative
Wrote advertising copy and social media content for client brands. Developed creative strategies to increase engagement.
Sales Associate
Chilli Beans
Delivered customer service and sales in a fast-paced retail environment. Built rapport with customers to drive repeat business.
Administrative Assistant / Receptionist
Dental Prosthetics Laboratory
Managed front-desk operations, scheduling, and client communication.
Education
Degrees, certifications, and relevant coursework
Centro Universitário do Sagrado Coração
Bachelor's Degree, Advertising & Marketing
Bachelor's degree in Advertising & Marketing (Publicidade e Propaganda) from Centro Universitário do Sagrado Coração.
Colégio Mundo de Platão
High School Diploma, General Studies
High school diploma from Colégio Mundo de Platão.
Wizard
Fluent English, English
Completed Fluent English course at Wizard.
Fundamentals of Digital Marketing, Digital Marketing
Completed Fundamentals of Digital Marketing certification from Google.
Ebac
Influencer Marketing, Marketing
Completed Influencer Marketing course at Ebac.
Tech stack
Software and tools used professionally
Availability
Location
BrazilAuthorized to work in
Salary expectations
Job categories
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