calypso aiguillon

📌Provide front-line support to end users on SAP Concur-related issues, including travel and expense management functionalities.
📌Assist users with technical errors, system bugs, login/access issues, and usage guidance across SAP Concur's web and mobile applications.
📌Deliver clear, step-by-step support and solutions via phone, email, or ticketing system (e.g. ServiceNow), ensuring high customer sa

I had the great opportunity to work at the French Consulate of Buenos Aires for a 2nd contract as an Administrator Agent in the Visa area.

📌Receipt, verification and processing of visa applications through a specialized computer system.
📌Compliance review of submitted documents to ensure compliance with established requirements.
📌Supervision of financial transactions, including cash handling and

📌Receipt, verification and processing of visa applications through a specialized computer system.
📌Compliance review of submitted documents to ensure compliance with established requirements.
📌Supervision of financial transactions, including cash handling and payments.
📌Coordination of appointments through a dedicated application, email management and document archiving.
📌Printing of visas and col

📌Customer service through CRM with live chat and phone calls, solving problems and answering queries.
📌Improving both administrative and financial skills, with a focus on efficient management of user accounts.
📌Developing the ability to adapt quickly to diverse situations and work effectively under pressure, ensuring quick responses and effective solutions.
📌Managing customer interactions with hig

Bachelor's degree in Law from Universidad de Buenos Aires from 2022 to 2025.