Open to opportunities

Callum Long

@callumlong

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Sales professional transitioning into a remote SaaS SDR/BDR or Customer Success role.

United Kingdom

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What I'm looking for

I’m looking to transition into a remote SaaS Sales Development Representative (SDR), Business Development Representative (BDR), or Customer Success role, open to remote & international opportunities.

I’ve spent 15+ years driving revenue through telecommunications, hospitality, tourism, and face-to-face sales, building strong customer relationships and handling objections in highly competitive environments. At O2, I consistently ranked in the top 5% of inbound sales advisors, managing customer needs, renewals, retention conversations, and complex queries while meeting commercial targets.

From VIP sales managing premium experiences in Phuket to selling event packages to international tourists in Cyprus, I’ve focused on prospecting, lead qualification, and consultative selling. I’m now learning HubSpot (currently) and want to transition into a remote Sales Development Representative (SDR), Business Development Representative (BDR), or Customer Success role in SaaS.

Experience

Work history, roles, and key accomplishments

Customer Service & Inbound Sales Advisor

Jan 2022 - Jan 2026 (4 years)

Consistently ranked within the top 5% of sales advisors for performance. Managed inbound customer conversations, identifying needs and recommending mobile products.

Consultative Selling CRM Objection Handling Upselling Customer Retention

VIP Sales Manager

Illuzion Nightclub

Jan 2017 - Jan 2022 (5 years)

Managed VIP sales for one of Phuket's busiest nightlife venues, selling premium experiences to international customers. Generated approximately €200,000 in VIP table sales over three months.

Business Development Account Management Upselling Relationship Building

Sales Representative

HelloFresh

Jan 2016 - Jan 2017 (1 year)

Promoted subscription-based products through direct customer engagement. Achieved the highest monthly sales performance across Queensland.

Direct Sales Customer Engagement

PR Team Manager

Seduction Nightclub

Jan 2013 - Jan 2016 (3 years)

Led and motivated a commission-based sales team. Recruited and trained new team members in customer engagement and sales techniques.

Team Leadership Coaching Performance Management Sales Management

Event Sales

Cyprus

Jan 2012 - Jan 2015 (3 years)

Sold event packages directly to international tourists in a commission-based sales environment. Consistently performed as one of the resort's top sales representatives.

Prospecting Lead Qualification Objection Handling Closing

Sales Advisor

Teleperformance

Jan 2010 - Jan 2012 (2 years)

Sold residential gas and electricity products in a target-driven telesales environment. Achieved daily and monthly sales targets while maintaining excellent customer service.

Telesales Objection Handling Negotiation CRM