Caliope Pichardo

I’m a customer service professional with experience supporting clients through phone, online orders, and direct assistance. I bring a warm, professional attitude and focus on resolving questions, complaints, and customer needs efficiently.

In my customer service roles, I set up client appointments, answered general questions, handled online orders, and managed credit card transactions. I also worked on customer information and complaints to ensure every interaction ended with clarity and confidence.

Beyond call-center support, I’ve provided home care as an HHA and worked as a Personal Care Assistant, alongside additional responsibilities in surveillance and unarmed security. I’m bilingual in English and Spanish, and I’m comfortable using tools like Microsoft Excel while delivering consistent customer support.