caleb ndwiga

Managed communications, correspondence, and follow-ups for 20–30+ active client accounts monthly across email, messaging platforms, and digital tools

Designed and maintained structured onboarding and workflow systems that reduced friction and improved client progression at every stage

Built AI-assisted administrative workflows that automated repetitive tasks and freed capac

Managed communications, correspondence, and follow-ups for 20–30+ active client accounts monthly, and maintained onboarding and workflow systems to reduce friction across stages. Coordinated scheduling and project timelines across concurrent engagements while building AI-assisted administrative workflows to automate repetitive tasks.

Worked with startups and online businesses to translate ideas into high-performing digital products, managing the full client relationship from brief to delivery in remote-first environments.


Served as primary point of contact for multiple concurrent client projects — managing expectations, revision cycles, timelines, and final delivery

Drafted and maintained professional

Supported startups and digital businesses in building brand identity and product visuals that drive engagement, trust, and conversion.


Coordinated client project workflows, scheduling, and deliverable tracking across multiple concurrent accounts

Managed internal and external stakeholder communications — keeping all parties aligned throughout project lifecycles

Maint

Earning my First Class Honors at Egerton was an incredible journey that turned my passion for human behavior into practical skills. This program taught me how to look at mental health from both a clinical and deeply human perspective, focusing on real-world support over just theory.

My experience covered:

Counseling & Support: Learning how to apply different therapeutic approaches and build safe

Activities and societies: Involved with EUPSA and PSYCHOEDFO to run campus mental health campaigns; connected with KCPA for professional ethics.

Earned a First Class Honors in a clinical-focused program at Egerton University. Studied therapeutic approaches, psychological assessments, and ethical practice through counseling and campus mental health advocacy.

I chose SNHU’s online business program to deeply understand how successful organizations scale, manage their resources, and solve complex operational problems. The curriculum was highly hands-on and practical, mirroring real-world business challenges.

Throughout my studies, I focused on:
Streamlining Operations: Learning how to map workflows, identify system bottlenecks, and cut unnecessary costs

Completed a Bachelor of Science program in Business Administration through SNHU’s online curriculum. Focused on operations streamlining, end-to-end project management, data-driven planning, and team leadership.