Looking for a job

Caitlin Dyson

@caitlindyson

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Reliable, adaptable worker with hands-on experience in customer service, animal care, and warehouse operations.

Australia

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What I'm looking for

I seek flexible, hands-on roles where I can provide practical support, improve processes, and work in a collaborative, fast-paced team with reliable hours.

I am a reliable and motivated worker with diverse experience across customer service, hands-on support, animal care, and warehouse roles. I bring a positive attitude, strong work ethic, and the ability to stay calm under pressure.

I have practical experience in fast-paced operational roles: picking and packing 350+ orders daily, training new staff, coordinating courier logistics, and managing large kennel cohorts. I also delivered daily and community support for NDIS participants and coordinated appointments and provider communication.

In healthcare-adjacent roles I managed bookings, billing, and high call volumes while liaising with doctors and clinics. In animal welfare I administered medications, completed health checks, and supported rehoming and owner match-making after earning a Certificate III in Animal Care.

I am highly adaptable, quick to learn, and available immediately for flexible hours. I take pride in process improvements, reliable execution, and supporting teams to deliver safe, efficient, and compassionate service.

Experience

Work history, roles, and key accomplishments

Warehouse Pick/Packer

My Sensory Space

Jun 2025 - Dec 2025 (6 months)

Picked and packed 350+ orders daily with high accuracy, trained new staff, and coordinated courier logistics to maintain fast turnaround in a high-volume warehouse.

Order picking COURIER Time Management

Support Worker / NDIS Coordinator

Enabled Futures Australia & All Home Services

Feb 2025 - Sep 2025 (7 months)

Delivered daily and community support to NDIS participants and coordinated appointments, providers, and communications while maintaining case notes and progress tracking.

NDIS Care Coordination Client Communication Scheduling Community Support Provider Liaison

Medical Liaison / Receptionist

CRT Imaging Radiology

Jul 2024 - Feb 2025 (7 months)

Managed bookings, billing, and 50+ daily calls while liaising with doctors and clinics for patient coordination and supporting marketing and social media growth.

Medical Reception Scheduling Billing Clinic Coordinator Social Media Support

Rehoming Animal Attendant

Animal Welfare League Queensland

Feb 2024 - Sep 2024 (7 months)

Cared for animals with medical and behavioural needs, administered medications and health checks, and assisted with rehoming and owner meet-and-greets to place animals successfully.

Animal Care Rehoming Coordination

Kennel Attendant

Rosemary’s House & Abbeyards Boarding Kennel

May 2022 - May 2024 (2 years)

Cared for 125+ dogs per shift across breeds by managing feeding, medications, cleaning, and walking, and improved kennel health check procedures while completing Certificate III in Animal Care.

Kennel Management Animal Handling

Crew Member

McDonald’s

Jan 2018 - May 2022 (4 years 4 months)

Prepared meals, processed orders and payments, and delivered friendly customer service across front counter and drive-thru while maintaining cleanliness and teamwork in a fast-paced environment.

Food Preparation Customer Service Point of Sale Team Collaboration Fast Paced

Education

Degrees, certifications, and relevant coursework

TAFE Queensland - Gold Coast

Certificate III in Animal Care, Animal Care

Completed Certificate III in Animal Care at TAFE Queensland Gold Coast in July 2024, covering animal health, medication administration, and husbandry practices.