At Trader Interactive, I resolve account, listing, billing, refund, payment, advertising, and platform navigation issues across online marketplaces. I maintain a 95% customer satisfaction rate while handling 11+ contacts per hour across phone, email, live chat, and text.
At AAABishopElectric, I supported customers with service questions, scheduling, job updates, and complaints, and maintained customer and service records. Earlier, I provided remote email and chat support at Y.U.M.Media, resolving routine questions and routing complex requests to the appropriate team.
