caeli bishop
@caelibishop
Detail-oriented administrative professional with strong customer service skills.
What I'm looking for
I am an experienced administrative professional with a strong background in customer service and office management. My journey began at Becks Prime, where I honed my skills in scheduling and coordination while ensuring exceptional service to customers. I take pride in my ability to manage multiple tasks efficiently, always prioritizing customer satisfaction.
As I progressed in my career, I transitioned to virtual roles, including my position as an Executive Assistant at Y.U.M. Media. Here, I provided high-level administrative support to executives, managing calendars and coordinating travel arrangements with precision. My attention to detail and ability to handle confidential information with discretion have been key to my success.
Most recently, I served as a Customer Service Manager at Francheye, where I led a team to deliver outstanding customer experiences. I am currently working as an Administrative Assistant at AAA Bishop Electric, where I manage the full administrative process, from data entry to payroll. I am eager to leverage my skills and experience in a new opportunity that allows me to contribute to a dynamic team.
Experience
Work history, roles, and key accomplishments
Administrative Assistant
AAA Bishop Electric
Nov 2023 - Present (1 year 6 months)
Responsible for accurate data entry, direct client communication, and scheduling. Managed the full administrative process from booking to payroll and invoicing.
Customer Service Manager
Francheye
Jan 2023 - Nov 2023 (10 months)
Managed inbound leads and a team of three representatives, ensuring consistent delivery of exceptional customer experiences. Maintained strong client relationships.
Customer Service Representative
Sparkle Marketing
Apr 2022 - Jan 2023 (9 months)
Handled outbound and follow-up calls, engaging with leads to ensure satisfaction. Maintained ongoing communication to support optimal customer experience.
Executive Assistant
Y.U.M. Media
Oct 2021 - Apr 2022 (6 months)
Provided high-level administrative support to executives, managing calendars and coordinating travel arrangements. Prepared reports and handled confidential information with discretion.
Server
Becks Prime
Feb 2021 - Oct 2021 (8 months)
Cared for customer needs table by table, ensuring timely and accurate order taking and drink refills. Responsible for general restocking and upkeep of the front of house.
Education
Degrees, certifications, and relevant coursework
The Woodlands College Park
High School Diploma, General Studies
Completed high school education, focusing on a broad curriculum to prepare for future academic and professional pursuits. Engaged in various coursework to develop foundational knowledge and skills.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Social media
Job categories
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